Submit Ticket Client Portal Login Live Chat Home
Submit Ticket Client Portal Login Live Chat Home

Help Desk / Knowledge Base

How-To Guides, Tutorials & Instructions

  • Recent Searches
Online Client Portal
Perform a range of self-service tasks that can simplify the courier order process and keep you up to date about all of your incoming and outgoing packages.
27 articles Charles @ Foxy
Last Update a year ago
Working With New Orders
Using the New Order tab, you can send pickup and delivery orders to your courier company, and view price quotes for potential orders.
6 articles Charles @ Foxy
Last Update a year ago
Tracking Current Orders
Using the Order Tracking tab, you can view the up-to-the-minute status of all orders, open orders to view all of their details, and edit and cancel orders that have not been dispatched.
5 articles Charles @ Foxy
Last Update a year ago
Searching Your Order History
Using the Search tab, you can enter a range of criteria by which you want the system to search for orders from your company's order history, and then view, edit, or cancel orders from your search results.
3 articles Charles @ Foxy
Last Update a year ago
Managing Addresses
Using the Address book tab, you can enter addresses, record contact and notification information for each address, and view and sort addresses.
3 articles Charles @ Foxy
Last Update a year ago
Administration
Using the Admin tab, users with Administrator access can view a summary for your company's account, and can create, edit, and delete Web Component users for your company.
8 articles Charles @ Foxy
Last Update a year ago

Add free  live chat  to your site