Entering a New Address

To enter a new address in your Address Book:

1. Open the Address book tab.
2. Click the Add New Address button in the upper right corner of the screen. When you click Add New Address, the New Address screen opens.
3. Enter the complete address for the new Address Book entry:
   a. Enter the name for the address in the Name field. Addresses are listed by name on both the Address book and New Order tabs.
   b. Enter the street name for the address in the Street Name field.
   c. If necessary, enter the unit number for the address in the Unit field.
   d. Enter the city in which the address is located in the City field.
   e. Select the province or state in which the address is located using the Province drop list. The Province drop list contains a list of codes for each Canadian province and American state.
   f. Enter the postal code or zip code for the address in the Postal Code field.
   g. Select the country in which the address is located using the Country drop list. For a standard order, the Country drop list lists Canada and the United States. For international orders it will display the names of every country in the world.
   
4. If desired, enter a New Order alias for the address in the Alias field. For information about using address aliases refer to New Order Tools.
   

5. Enter the end of business hours for the address using the Close Time fields. To define the closing time for the address, click the left drop list and select the hour value, and click the right drop list and select the minute value.

6. If necessary, enter any courier-specific details about the address in the Special Instructions field. Special Instructions should include information that is helpful to the courier, such as the specific location at the address where packages are picked up or dropped off (for example, a loading dock number).

   
   Any information entered in the Special Instructions field for an address is made available to your courier company's dispatchers and drivers when the address is used in an order. 
   

7. If desired, enter a contact person for the address:

   NOTE: Entering a contact is optional.

   a. Enter the name of the contact in the Name field.

   b. Enter the email address for the contact in the Email field.

   c. Enter the phone number for the contact in the Phone field.

   d. Enter the fax number for the contact in the Fax field.

   e. Select the format in which the contact is sent pickup and delivery notifications using the Notifications drop list.
   
   

   NOTE: The default contact for a Pick Up address is automatically sent notifications by the defined method when packages are delivered, and the contact for a Deliver To address is automatically sent notifications by the defined method when packages are picked up.
   
   If you select None as the Notifications option, then no notifications are sent. 
   

8. Click Save to enter the address in your Address Book. When you click Save, the new address becomes available in the address selection drop list on the New Order tab. 

If necessary, you can edit existing address information, and add, edit or delete contacts for an address.

To edit information for an existing address, click the desired address in the Address Book, edit the information as desired in the Address Details screen, and then click Save.

For information about adding, editing, and deleting contacts for an address, refer to Managing Address Contacts.